Media Developments provides Remote IT Support Services which allows our local technicians to provide you with fast service without having to be onsite, saving you time, money and increasing productivity.
Why Media Developments Remote IT Support?
Media Developments Remote IT Support – is generally only available on a prepaid or client contract service basis.
Email us and discuss how we can provide Remote IT Support to your business – just like having your very own IT department on call when you have a computer problem or require quick help.
Media Developments uses the latest technology to allow them to quickly and securely remotely access any computer, laptop or mobile device to assist the client with many problems. For example, you are getting an error message while you are trying to print a report or your Outlook has stopped working. One of our expert technicians can log directly into your computer to see what you see and to guide you through to resolving the problem. They can take control of your system and show you how to complete a task or to diagnose the problem.
This advanced technology can be used to complete as much as 80% of the daily issues encountered by a small office. Imagine how much more productive your office will be if they have an expert to help them with these nagging issues. This service can be used for diagnosing problems, training, updates, and even repair. It is important that you remember this service does require that the device be actively connected to the internet and that many issues will still require onsite service.