Remote Desktop Support

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REMOTE DESKTOP SUPPORT

We offer friendly and professional remote it services! We offer remote computer support to all customers anywhere in World!

With remote computer support software we can offer online technical support to pretty much anyone in the world that has an internet connection. Remote Support allows us to fix most problems straight through the internet. Many studies indicate that for every 5 technical occurances, 4 of them could be resolved remotely.

There are several issues with the outbreak of spam free email blockers:

WHAT IS REMOTE SUPPORT? Remote support is the use of certain computer software that allow’s a computer technician to access your computer from a remote location without the need of having to be in front of your computer.

Some people name it as remote desktop support or remote technical support.


WITH REMOTE SUPPORT WE CAN HELP WITH :


•TEACHING

•EXPLAINING

•VIRUS REMOVAL

•SOFTWARE TROUBLESHOOTING

•INSTALL UPDATES

•DATA RECOVERY

•FIX PC & MAC OPERATING SYSTEMS


SAFETY & SECURITY OF REMOTE SUPPORT


Remote Support can be intimidating to someone who has never done it.  It is a very basic and safe process.


After our remote software is initiated and the window is opened, it will ask if we can access your computer.


The window display will allow you to permit access or deny access. After you click accept, we will be able to access your computer and control it as if we are sitting in front of the monitor.


There are several safety features involved with this process to help protect yourself. The first feature is that you will be able to view everything that we are doing. You’ll be able to see everything being installed and all the files that are being viewed. Nothing will be hidden.


The second safety measure is that you can stop the control at any time. 


You will be able to block us from seeing your computer, installing any programs or performing any tasks on your computer.


Another added benefit to this service is that because you’ll be able to view all tasks performed, you may be more able to solve the problem yourself next time an issue arises.



Speak to someone from our sales team regarding our remote desktop solutions - please contact us.


ABOUT Media Developments

Media Developments was established in 2003 and has grown to host more than 4000 websites across 10 different datacentres. We're proudly 100% South African owned and operated.

CONTACT US

3, High Street, Plettenberg bay
Western Cape, South Africa
Phone: +27 82 764 1315
Fax: 086 652 6507
Email: support@mediadevelopments.co.za